Scout, Dryv's car-buying assistant
Scout is the assistant on Dryv. Tell it what you need in a car, in your own words, and it finds matching cars for sale at South African dealerships, answers questions about them and passes your enquiry to the dealership when you are ready. It costs you nothing.
What you can ask
- An automatic under R250,000 that is light on fuel, near Pretoria
- A safe family car under R300,000 with a big boot
- Which is cheaper to run, the Toyota Corolla Cross or the Chery Tiggo 4 Pro?
- What would the monthly repayment be?
What Scout does
- Finds cars on sale at dealerships on Dryv that fit what you asked for: a budget, a kind of car, a make and model, a town.
- Shows three cars at a time, each from a different dealership, starting with the ones nearest you.
- Answers questions about a car, such as its engine, fuel use, boot space and features.
- Compares two cars when you can't choose between them.
- Estimates the monthly instalment on a car. The bank sets your real rate.
- Passes your enquiry to the dealership when you ask to be contacted, so a salesperson can call or message you.
Where to find Scout
Open the chat button on dryv.co.za and type your question, or send a voice note. Scout also answers messages sent to Dryv on WhatsApp and on Instagram (@dryv_sa).
Languages
Scout reads any South African language and replies in English or Afrikaans. Write to it in isiZulu, isiXhosa, Sesotho or any other language and it answers in clear English.
Scout does not sell places
Scout does not work for any dealership and earns nothing on a sale. No dealership can pay to be shown first. The cars it shows are chosen by how well they fit your budget, how far they have travelled for their age, how their price compares with the same car elsewhere, and how near they are to you.
What Scout does not do
- It does not approve finance. The dealership arranges finance with the banks.
- It does not set prices or hold a car for you. Prices and stock are the dealership's own, and they change during the day, so confirm both with the dealership.
- It does not replace seeing and driving the car.
Your details
The dealership needs both to reach you: your phone for a call or WhatsApp, your email for a quote or documents. Under POPIA, Dryv follows up about the car on WhatsApp and email, and you can end that at any time by replying STOP on WhatsApp or using the unsubscribe link in an email.
Dryv's Privacy Policy sets out what Dryv keeps and why.
Questions
What is Scout on Dryv?
Scout is the assistant on Dryv, a South African car marketplace. You tell it what you need in a car and it finds matching cars for sale at dealerships, answers questions about them and passes your enquiry to the dealership.
Is Scout free?
Yes. Searching for a car, asking Scout and contacting a dealership on Dryv cost you nothing. DryvCheck vehicle history reports are optional.
What languages does Scout speak?
Scout reads any South African language and replies in English or Afrikaans. Write to it in isiZulu, isiXhosa, Sesotho or any other language and it answers in clear English.
Can a dealership pay to appear first in Scout's answers?
No. Scout does not work for any dealership and earns nothing on a sale. No dealership can pay for a place in what Scout shows.
How many cars does Scout show?
Three at a time, each from a different dealership, starting with the ones nearest you. Ask for more and it shows the next three.
Can I send Scout a voice note?
Yes. Scout listens to voice notes on the website, on WhatsApp and on Instagram. If it is not sure what it heard, it shows you the words and asks before it answers.
Can Scout arrange finance?
Dryv doesn't lend money, but the dealership arranges finance with the banks for you. Car pages and Scout estimate the monthly instalment at prime plus 2% over 72 months. The bank sets your real rate from your credit record, between prime plus 1% and prime plus 5% for most buyers.
