Chery and Omoda Recall in South Africa: Is Yours Affected?

The National Consumer Commission (NCC) published Chery South Africa's recall of 23,667 cars on 10 November 2026. It covers three models with two different faults, and the fix costs owners nothing. The one test that settles whether your car is in it is the VIN. For the Tiggo 4, Chery says a build date inside or outside its range does not decide it on its own.

Everything below comes from the NCC's recall notice, Chery South Africa's recall page and Omoda South Africa's, all checked on 11 November 2026. The stock counts are Dryv listings from the same day.

Which Chery and Omoda cars are being recalled?

Model	Cars	Which ones	The fault, in plain words
Chery Tiggo 4	17,508	Made available for sale from 17 October 2023 to 27 March 2024	A weld on the rear axle may be faulty. The axle could come loose and the rear suspension could collapse.
Omoda C5	2,685	Made available for sale from February 2023 to July 2026	The same rear axle weld fault.
Chery Tiggo 8 Pro Max 2.0	3,474	Manufactured from 20 May 2026 onwards	The front brake pipe may touch the turbocharger, wear through and leak brake fluid, so the car could take longer to stop.
Total	23,667

Those dates are the NCC's, and they are sale dates. Chery's own recall page gives the Tiggo 4 build dates instead: 5 June 2022 to 31 December 2023, the range in its dealer tracking file. The NCC also calls the car the Tiggo 4. If yours says Tiggo 4 Pro on the boot, check it: on Dryv, every 2022 to 2024 Tiggo 4 for sale today is listed as a Tiggo 4 Pro.

Is my car safe to drive?

It may feel perfectly normal. Chery says the rear axle part can crack or be damaged under certain conditions while the car still drives as usual, and that a damaged axle could affect handling and stability and, in severe cases, raise the risk of losing control. On the Tiggo 8 Pro Max, the NCC says a brake fluid leak could reduce braking, lengthen stopping distances and lead to a collision.

Chery says it knows of no accidents or injuries in South Africa and calls this a preventative campaign. My advice: don't panic, and don't wait for your next service either. Check the VIN today and book it this week. If you believe the car is not safe to drive, don't drive it in. Call Chery's 24-hour roadside assistance or a Chery dealer and arrange for it to be towed.

How do I check if my car is affected?

1. Find the 17-character VIN. Chery lists four places: the driver's door pillar, the panel under the bonnet above the headlight, the licence disc on the windscreen and the floor by the front seat. Omoda adds your registration papers.
2. Enter it in the maker's checker. Tiggo 4 and Tiggo 8 Pro Max: the VIN checker on Chery's Family Care page, which answers immediately. Omoda C5: the checker on Omoda's Active Care page.
3. If it is affected, book it. Phone an authorised Chery or Omoda dealer, give them the VIN and make the booking.

Type the VIN with no spaces. A VIN never uses the letters I, O or Q, so anything that looks like an O is a zero.

What happens at the dealer, and what does it cost?

It costs nothing. The NCC says all the work is free, and Chery says the recall still applies if the car is out of warranty or you bought it from someone other than a Chery dealer. It does not affect your warranty.

On a Tiggo 4, Chery says an inspection should take 30 minutes and an axle replacement approximately two hours, depending on how busy the workshop is. Where a new axle is needed, checking the welds alone does not finish the job. Chery says parts are available for every affected car, and that you should ask the dealer doing the work about a courtesy car. If the dealer has no parts or can't book you in, give Chery Customer Care your VIN and the dealer's name, and they can check the parts and the booking for you.

My Tiggo 4 was inspected in 2024. Do I go back?

Yes, unless the rear axle was replaced in 2024. Chery says global market feedback made it reopen the campaign, and that selected Tiggo 4s now need a new rear axle under updated technical guidance. A car that was only inspected in 2024 has to go back. Chery also says every vehicle produced after December 2023 had the fix done before it was shipped to South Africa.

Chery has warned owners about recall scam calls

Chery has warned that scammers are phoning, emailing and sending SMSs to its customers about recall campaigns. They try to talk owners into having the car collected for repairs, and tell them not to go to their nearest Chery dealer because only selected workshops can supposedly do the work. Don't hand your car over. Check any call like this with your own dealer or with Chery Customer Care on +27 10 448 5388.

What is the NCC's separate investigation into Chery?

Separately from this recall, the NCC says it opened an investigation against Chery in October 2026 over allegations that certain vehicles were recalled without the NCC being told. The NCC says that investigation is ongoing. Its acting commissioner, Hardin Ratshisusu, used the notice to remind suppliers that they must notify recalls promptly.

Buying a used Tiggo 4 Pro, Omoda C5 or Tiggo 8 Pro Max? Ask for this first

These are not cars to avoid. A recalled car with the work done is a fixed car, and the work cost the owner nothing. What you want is proof. On 11 November 2026, Dryv listed:

• 21 Chery Tiggo 4 Pros from 2022, 2023 and 2024, the years the recall dates cover. 18 of them are in the Western Cape.
• 66 Omoda C5s from 2024 to 2026, 30 of them new or demo 2026 cars. The C5's recall covers cars made available for sale up to July 2026, so check every one.
• 8 Chery Tiggo 8 Pro Maxes, all in the Western Cape. Four are new 2026 cars, which could be inside a recall that starts with cars built on 20 May 2026. The other four are 2023 and 2024 models.

Before you pay a deposit on any of them:

1. Ask for the VIN and run it through Chery's or Omoda's checker yourself. It takes a minute.
2. If the car is affected, ask for the job card that shows the recall work was done, with the date. If it hasn't been done, have it done before you take delivery.
3. On a new 2026 Tiggo 8 Pro Max, ask the dealer to confirm in writing that the recall either doesn't apply to that VIN or has been done.
4. The recall checker answers only the recall question. Run a DryvCheck for the rest of the car's history.

If you're still choosing, read our Chery Tiggo 4 Pro vs Haval Jolion comparison.

My verdict: buy the car whose VIN comes back clear, or whose job card shows the recall done. Walk away from any seller who won't give you the VIN.